This first stage lays the foundations for the project.It serves to clarify objectives, validate the scopeand mobilise all stakeholders. The aim is to ensure a sharedunderstanding of the issues at stake and to build a clear and structured working framework.
A dedicated project manager oversees the rolloutand coordinates all the teams involved.The implementation phase covers data collection, technical configuration, functional adjustments and final validation by your teams.Each stage is monitored in a structured and rigorous mannerto ensure reliable data and fully operational tools
Once the data has been validated and the platform is operational,we support your teams in getting started with Sightness.The sessions are tailor-made according to user profiles,in person or remotely, in small or large groups.The aim is to ensure that the tool is quickly and effectively adopted.
Several levels of support are available depending on your needs. From responsive technical support to assistance from a dedicated Customer Success Manager, as well as occasional input from our business experts, we are always available to answer your questions, develop the tool and analyse your results in greater depth.
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We were above all seeking to achieve consolidated visibility of all our flows. We appreciate and value Sightness's ability to integrate a wide variety of flows.
After a rapid implementation, Sightness allowed us to effectively address two of our major challenges. On the one hand, Sightness automatically controls the invoicing of our transport purchases. On the other hand, we have improved the management of our margin on the sale of transport services.
From data collection to calculation and analytics, Sightness was in the end the most capable and complete solution assessed that was able to handle the challenge.
We felt that this was the solution we needed. We wanted to partner with a solution that wouldnot just be a spectator in the relationship, with experts who could support us and be activeagents of change alongside us.
Thanks to Sightness, we can demonstrate to our customers that we have mastered and monitored the respect of our promise. Anomalies are easily identified, allowing corrective actions to be taken quickly.
With Sightness, our transport managers focus their efforts on action plans in collaboration with the providers. The tool allows the rapid structuring of the activity management.
The duration depends on the scope of the deployment, particularly the number of flows, carriers and systems to be connected. On average, our customers have access to an initial operational version of the platform within 3 to 6 months.
We strive to minimize the burden on the client. However, to ensure high-quality implementation, we need employees who can provide us with the specific business rules applicable to your transportation organization. Our teams coordinate each step to optimize the time spent.
The security and confidentiality of our customers' data is a top priority. All data is hosted in Europe, in compliance with the GDPR, and Sightness is ISO 27001 certified, the international benchmark for information security. In addition, each customer benefits from a completely compartmentalised data environment. This segmentation ensures complete separation of information between Sightness's different customers.
Absolutely! After your first demo appointment, we can open the doors to a temporary demo space for you. There, you can explore all the platform's features using fictitious, anonymized data to gauge its full potential and easily envision how you would use it yourself.
Yes, that is our raison d'être at Sightness. Our platform was designed to simplify international complexity: multiple players, heterogeneous systems, fragmented repositories, and complicated pricing structures. The result is harmonized, actionable data that finally gives you a clear and actionable view of your flows, across all modes, anywhere in the world.
Most likely! We are connected to several thousand carriers, including the largest international players (Schenker, DHL, Kuehne+Nagel, Geodis, etc.). And if your carrier is not yet in our network, we will quickly integrate them to guarantee you a smooth and comprehensive experience.
Yes, most certainly! Sightness is already interconnected with most TMS and ERP systems on the market. And if your tool is not yet integrated, our team will quickly connect it so that you can exploit the full potential of your data, without any constraints.
Curious to know what your transport data can tell you?
Discover how leading companies use Sightness's cleaned and enriched data to drive an agile, resilient and efficient supply chain.
