Module Quality

MANAGE THE ACTUAL PERFORMANCE OF YOUR CARRIERS

Get an accurate picture of your service providers' quality of service. Easily identify the cause of delays and anomalies. Improve your delivery performance by taking the right actions at the right level and at the right time.
A unified view of the performance of your various carriers
Real-time visibility of your delivery status
Swift action thanks to targeted alerts and recommendations
A collaborative interface with carriers to resolve anomalies

DATA MART QUALITY

A logistics database containing all data relating to your transport performance (event codes, activity data, transport plan). It is standardised, enriched, secure and entirely dedicated to your company. Once combined and cleaned, this data can feed into your own ecosystem (TMS, ERP, Data Lake, etc.), your AI algorithms, or the four native features of the QUALITY module.

4 native features of the QUALITY module

Module quality
CARRIER PROMISE
Monitoring of actual carrier performance and compliance with OTIF
Module quality
TRACKLIVE
Real-time visibility of your delivery statuses and access to a collaborative platform for resolving issues.
Module quality
SATISFAI
Identification of recurring anomalies affecting your delivery times
Module quality
INCENT
Monitoring compliance with carrier bonus/penalty clauses

They trust us

Leading companies choose Sightness.

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We were above all seeking to achieve consolidated visibility of all our flows. We appreciate and value Sightness's ability to integrate a wide variety of flows.

Jérôme Laprée
Category Manager Supply Chain

From data collection to calculation and analytics, Sightness was in the end the most capable and complete solution assessed that was able to handle the challenge.

Marcus LeMaster
Global Director Logistics Sustainability

We felt that this was the solution we needed. We wanted to partner with a solution that wouldnot just be a spectator in the relationship, with experts who could support us and be activeagents of change alongside us.

Bernard Chiesa
Quality, Compliance & Service Providers Manager

Thanks to Sightness, we can demonstrate to our customers that we have mastered and monitored the respect of our promise. Anomalies are easily identified, allowing corrective actions to be taken quickly.

Dominique Franze
Supply Chain Manager EMEA

With Sightness, our transport managers focus their efforts on action plans in collaboration with the providers. The tool allows the rapid structuring of the activity management.

Ivan Richard
Transport Manager EMEA

Our case studies

ARTICLES DE BLOG

Qualité de service : Comment piloter sereinement la performance de vos transporteurs ?

ARTICLES DE BLOG

Transport e-commerce : vers une convergence des attentes clients en B2C et en B2B.

ARTICLES DE BLOG

Qualité de service transport : bien préparer les revues de performance qualité avec ses transporteurs.

LIVRES BLANCS

Pourquoi et comment informer vos clients du poids écologique de leurs livraisons ?

Contact us

Our other modules

MODULE COST

Reduce my transport costs

Track your transport expenditure and identify and implement cost-cutting measures.

MODULE CARBON

Reducing my GHG emissions

Track your transport carbon footprint and identify and implement reduction measures.

DISCOVER
SIGHTNESS

Curious to know what your transport data can tell you?

Discover how leading companies use Sightness's cleaned and enriched data to drive an agile, resilient and efficient supply chain.