Delays, damage and lack of transparency undermine customer relations. Without access to reliable and responsive information, your teams spend more time managing complaints than creating value.
Clear and accessible transport data
Detect anomalies and take action before they affect your customers.
Simplify customer incident management
Improve the customer experience (OTIF) in a sustainable way.
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We were above all seeking to achieve consolidated visibility of all our flows. We appreciate and value Sightness's ability to integrate a wide variety of flows.
After a rapid implementation, Sightness allowed us to effectively address two of our major challenges. On the one hand, Sightness automatically controls the invoicing of our transport purchases. On the other hand, we have improved the management of our margin on the sale of transport services.
From data collection to calculation and analytics, Sightness was in the end the most capable and complete solution assessed that was able to handle the challenge.
We felt that this was the solution we needed. We wanted to partner with a solution that wouldnot just be a spectator in the relationship, with experts who could support us and be activeagents of change alongside us.
Thanks to Sightness, we can demonstrate to our customers that we have mastered and monitored the respect of our promise. Anomalies are easily identified, allowing corrective actions to be taken quickly.
With Sightness, our transport managers focus their efforts on action plans in collaboration with the providers. The tool allows the rapid structuring of the activity management.
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