Improve your transport performance and offer an optimal service
Quality is our module dedicated to the quality of service in freight transport. The latter has become a key factor of competitiveness for companies, which must satisfy the growing expectations of their customers while containing their costs.
Improve your service rate
The service rate is difficult to improve. Why? Because of recurrent anomalies whose root causes are multifactorial and difficult to identify. Sightness offers you efficient management, qualifies operational problems with high precision and proposes action plans to solve them.
When it comes to managing delays, you want to take the lead. Sightness allows you to track your shipments and calculates the probability of delay live. This is an invaluable assistance to increase your impact on customer satisfaction.
Limit the financial impact
Service quality issues also have a significant impact on costs. Sightness allows you to challenge the financial penalties associated with delays and simply recover large sums of money from your service providers in the event of poor performance.